Privacy policy.

At Premier Pros, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information, including how we manage communication such as text messages.

Information We Collect

We may collect personal information when you:

  • Submit a contact or service form

  • Call, text, or email us

  • Schedule an appointment

  • Browse or interact with our website

This may include:

  • Name

  • Phone number

  • Email address

  • Address and service details

  • Communication preferences

  • Website usage data (cookies, IP address, browser type)

How We Use Your Information

We use your information to:

  • Provide services and respond to inquiries

  • Schedule and confirm appointments

  • Send updates, reminders, promotions, or follow-up communication

  • Improve our website and customer experience

  • Comply with legal or regulatory obligations

SMS Communication & Consent

By submitting a form or contacting us, you may opt in to receive SMS/text messages from Premier Pros. These messages may include appointment reminders, estimate updates, service confirmations, or promotional offers.

Your rights:

  • Opt-out at any time by replying “STOP”

  • Help is available by replying “HELP”

  • Message and data rates may apply depending on your carrier

  • We will not send unsolicited messages or sell your phone number

Information Sharing

We do not sell your personal information. We may share limited data with:

  • Service techs or contractors involved in your project

  • Secure third-party platforms (e.g., CRM or SMS service providers) to facilitate scheduling and communication

Your Choices

You may request:

  • A copy of your stored information

  • Changes or corrections to your data

  • Removal from our marketing or SMS lists

To make a request, contact us at:
📧 office@premierplumbing.us | 📞 (210) 332-8232

Cookies & Website Data

We may use cookies or analytics tools to monitor website traffic and improve user experience. You can disable cookies in your browser settings at any time.

Security

We use secure platforms and internal safeguards to protect your data from unauthorized access or disclosure.